When using the Will d.o.o. services your data will be collected, processed and stored for our use. The data will be used for various purposes such as services for our customers, marketing, market research, following the sales data, data check and for our contact with you. Will d.o.o. will also forward your personal data for the above given purposes to its data processing agents.

We shall (as the Data Processing Leader) process your personal data as well as contractual data (including your name, surname, address, customer number and contact data) herefrom as well as in connection with any other contracts connected hereto (i.e. guarantee contracts, leasing and financing  contracts) in order to consider the contracts as valid.

The data processing is based on the Art.6 (1) (b) of the General Data Protection Regulation

Your personal data will be stored for ten years counting from a termination of a contractual relationship.

The data elements will be marked with a * and are a mandatory precondition for any contract. Accordingly, you are obliged to provide these personal data. Unless you have given your personal data, the contract shall not be considered concluded.


We are forwarding your personal data connected to the relevant contract, identification data with the purposes as given hereunder to the following Receiving Parties:




Identification and contact data, identification proof (copy of a personal identity card), data on the reliability of payments, as well as the financial data, driving license number, and date of its issue

- vehicle reservation term  

- delivery (motor vehicle)   

- roadside assistance processing in case of a malfunction 

- marketing purposes

- informatic services providers as the administrative support concerning the given purposes, concretely:

- Autowill CMS web program, server of Cratis d.o.o, Vinogradska 18, Varaždinske Toplice, and will also be forwarded to the Mailchimp.com service we use to send newsletters


This website, email communication, online services, advertising, and interactive applications use cookies to optimize.

What is a cookie?

A cookie is a small file, usually composed of letters and numbers, that is sent by our web server to a browser cookie file on your computer's hard drive. The primary purpose of the cookie is to allow our web server to show the user customized web pages that will make the experience of visiting the Autowill rent a car website more personalized and better suited to the user's individual needs.

Some cookies are important to the functionality of this site and are automatically activated when a user visits. Other cookies allow us to provide the user with the services and features that best meet his needs and to customize his services for the site to function easily and quickly.

What types of cookies does this site use?

Will d.o.o. uses three types of cookies on this website:

Cookie Categorization:


  •  Required Cookies
  • Marketing services Cookies (Google Maps, Mailgun)
  • Analytics Cookies (Google Tag Manager, Google Analytics)


Required cookies allow users to navigate the site and use the features. Without these cookies, the requested services cannot be provided.

Required Cookies are used for the following:

• to ensure that the website is functioning and functions are performing properly,

The so-called "required cookies" are stored on the user's computer or device between browser sessions. They are used to retain your preferences or preferences and to improve your use of the site on your next visit. Some of these cookies are produced or issued by authorized third parties.

Some "required cookies" are produced and issued by authorized third parties, but we do not allow them to be used for purposes other than those mentioned above.

Monitoring and analysis

We use the Google Analytics software of Google LLC to continuously optimize our marketing communications. They allow to track Internet behavior at the level of time, geographical location and usage of this site. This information is collected through web beacons and/or cookies. Information collected through web beacons and /or cookies is anonymous and does not link to personally identifiable information. Google processes personal information on its servers in various countries around the world. Personal data may be processed on a server located outside the country where the user resides. We do not share this information with any other party for independent use. If you do not agree to the analysis, you can reject it here:

for Google Analytics: https://tools.google.com/dlpage/gaoptout

Enabling and disabling cookies and related technologies

The Help menu on the menu bar of your web browser on your computer provides the following information for users:

  • How to prevent the browser from accepting new cookies
  • How to set the browser to notify the user of a new cookie
  • How to completely disable cookies.

If cookies are disabled, a lot of content on the site will also be disabled. For example, vehicle overviews and user-relevant offers, may not be displayed properly. To prevent this, we recommend enabling cookies.

If you want to know more, there are numerous online cookie content, for example: http://www.allaboutcookies.org

3. Interacting with social networks

Social networking links / social networking plugins.

Our site contains links to social networks.

To protect your personal information when you visit our site, we do not use social network plugins. Instead, HTML links are embedded on the site, making it easy to share on social networks. Inserting a link prevents a direct connection to the servers of various social networks when opening a page from our site. Clicking on one of the buttons will open a browser window and direct the user to the appropriate provider site where, for example, the Like button or Share button can be used.

To find out more about the purpose and scope of data processing and how your personal information may be used by your service provider and its websites, as well as your rights and possible settings to help protect your privacy, see the data protection information for your service provider.







As the examinee you have the right to access, the right to rectification, the right to deletion (“the right to be forgotten”), the right to restriction of processing, the right to data portability, the right to object to the processing of your personal data pursuant to Article 6 (1) e) or f) of the General Data Protection Regulation or when the personal data are processed for direct marketing purpose in accordance with the relevant applicable law.

Please keep this fact in mind that all your previously given rights are limited with the law and its regulation and that is possible to respect them only subject to the certain suppositions.

As the Responsible Processing Leader we may, at any given moment, following a request, update your personal data (i.e. change the address).

If you would like to request your above given rights please contact us at: Will d.o.o., Zagrebačka avenija 100, 1090 Zagreb, OIB/PIN: 64502864245, party authorized for representation: Gabriele Will-Ramljak, phone: +385 1b3869 894, our personal data protection officer email: [email protected].

In order to exercise your right to lodge a complaint (Art. 77 of the General Data Protection Regulation) please contact the Personal Data Protection Agency, Martićeva ulica 11, 10000 Zagreb,  www.azop.hr


WILL d.o.o., Zagrebačka avenija 100, HR – 10 090 Zagreb, sa sjedištem u Zagrebu, registrirano pri Trgovačkom sudu u Zagrebu pod registarskim brojem (MBS): 04039106, OIB: 64502864245, osoba ovlaštena za zastupanje: Milva Šupe, telefon: +385 99 484 00 10, e-mail adresa: [email protected]